1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site remember information about your visit — such as your preferred language or whether you are logged in — so that your next visit is easier and the site works more effectively for you.
Similar technologies such as local storage and session tokens serve the same purpose and are covered by this policy.
2. Who Sets Cookies
Cookies on the E-Sync website and platform are set by Encipher Company Limited, Dar es Salaam, Tanzania ("first-party cookies"), and by selected third-party services we use ("third-party cookies").
3. Categories of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the Service to function. They enable core features such as authentication, session management, and security. You cannot opt out of these cookies while using the platform — without them, the Service cannot be provided.
| Cookie | Purpose | Duration |
|---|---|---|
access_token | Authenticates your session | Session |
refresh_token | Refreshes your authentication without re-login | 30 days |
csrftoken | Protects against cross-site request forgery | Session |
Functional Cookies
These cookies remember your preferences and settings to provide a more personalised experience — for example, language selection or dashboard layout preferences.
| Cookie | Purpose | Duration |
|---|---|---|
ui_preferences | Stores dashboard and display preferences | 1 year |
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website — which pages are visited most, where visitors come from, and how long they stay. This information helps us improve the platform. Analytics data is aggregated and anonymised where possible.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga, _ga_* | Google Analytics | Usage and traffic analysis | 2 years |
4. Third-Party Cookies
Some features of our website or platform may involve third-party services that set their own cookies. These third parties have their own privacy and cookie policies, and we do not control how they use the data they collect. Where relevant, we link to their policies:
- Google Analytics — Google Privacy Policy
5. How to Control Cookies
You can manage or disable cookies through your browser settings. The links below explain how to do this in popular browsers:
Please note that disabling cookies may affect the functionality of the E-Sync platform. Essential cookies cannot be disabled without also preventing the Service from working.
To opt out of Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable law. We will post the updated policy with a revised effective date. We encourage you to review this page periodically.
7. Contact Us
If you have questions about how we use cookies:
Encipher Company Limited
Dar es Salaam, Tanzania
privacy@esync.co.tz